Privacy Policy

1. Introduction

Key Title & Escrow, LLC (“we”, “us”, “our”, “Key Title”) respects your privacy and is committed to protecting the personal data we collect through our website (keytitle.net) and in the course of providing title and escrow services. This Privacy Policy explains what data we collect, how and why we collect it, how we use and protect it, and your rights regarding your data.

2. Information We Collect

We may collect the following information from you:

Personal identifiers: name, address, email address, phone number
Transaction-related information: property address, escrow or title transaction details, lender/investor/seller/buyer data, financial/payment information (if applicable)
Website usage data: IP address, browser type, device type, pages visited, form submission data, cookies and analytics data
Communications: messages, emails or other correspondence you send us

3. How We Collect Information

When you fill out a contact or quote form on our website.
During the course of providing title and escrow services (e.g., documents required for closings).
Via website usage — automated tracking, cookies, analytics software, or similar technologies.

4. Purpose of Data Collection and Use

We use collected information to:

Provide title and escrow services, including title searches, closings, escrow management, communication with clients, lenders, realtors, and partners.
Respond to your inquiries, provide quotes or customer service.
Maintain records of transactions, comply with legal, regulatory or record-keeping requirements.
Improve our website, however, we do not use data for marketing or advertising to third parties.
Ensure security of our services and protect against fraud.

5. Data Sharing and Third Parties

We may share your data only when necessary for the performance of our services, including with:

Lenders, real estate agents, buyers/sellers, attorneys, title insurers, and other parties required for closing transactions.
Third-party service providers who help us operate our business (e.g., escrow title insurers, legal counsel, document storage providers).
As required by law (e.g., court orders, regulatory compliance).

We do not sell, rent, or otherwise provide your personal data to advertisers or unrelated third parties.

6. Cookies and Tracking / Website Analytics

We may use cookies or similar technologies to collect information about how you use our website (pages visited, time spent, etc.). This helps us improve website performance and user experience. If you prefer, you can disable cookies via your browser settings — though this may limit your ability to use some website features.

7. Data Security

We implement reasonable and appropriate physical, technical, and administrative safeguards to protect your personal and transaction data against unauthorized access, disclosure, misuse, or loss.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have collected data from a child, please contact us immediately so we may delete it.

9. Your Rights

Depending on your location and applicable laws, you may have the right to: